FAQ's

 

a. How can I place an order?

 

You can place an order in just a few clicks. Just make your choice of attire, select the quantity & click on the box that says your shopping bag is ready.

 

b. How do I know better about the designs and fabrics?

 

chettinadthari.com takes absolute care to describe in detail about the apparel along with high-resolution images so that you can make a well-informed choice. Every Item displayed on our website provides detailed information about designs and fabric, including weight.

 

c. Do you take orders over phone?

 

Yes. We do take orders over phone. 

 

d. Do you deliver the ordered products on time?

 

We’re committed to deliver the products right on time. You’re assured of a well-established delivery mechanism that’s meant to make the delivery within the specified time.

 

e. How do I check the status of my order?

 

Order confirmation and status are updated over emails. You can also call us to know more about your order.

 

f. What if I want to alter the address provided? Would you entertain such a request?

 

Once the order is placed, you're not allowed to make any alterations. But as far as address change request is concerned, it can be accommodated within 12 hours of order placement. Please e-mail us or call us immediately if you want it changed.

 

g. Would I be charged any service tax, VAT or custom tax on my purchase?

 

Any customs or duties applicable for the ordered items would be billed separately to the customer by the courier company at the time of delivery. The duties and taxes are not a part of the customer's payment made to us.

 

Taxes and custom duties are not inbuilt charges on an item as we don't have any control on them. You'll be charged as per the rules of your country or government.

 

h. Can I place a bulk order for an item(s)?

 

Yes you can place bulk order.

 

i. Is shopping online secure using Debit card or Credit Card.

 

All online purchases by credit card, debit Card and net banking transactions are processed over a secure encrypted connection. So no worries here!

 

j. Payment Failure

 

In case of a payment failure, please retry ensuring information passed on to payment&